After 12 years working in primary care in Malaysia, Dr Fui Yee Chong made the life-changing decision to relocate to Perth, Western Australia, with her husband and three children. Seeking new professional opportunities and a better work-life balance, she shares her experience of transitioning into Australian general practice, settling into a new community and embracing a new chapter with her family.
A passion for patient-centred care
Having completed her undergraduate medical training in Malaysia, Dr Chong spent approximately 12 years working in primary care, predominantly within government health clinics.
For Dr Chong, one of the most rewarding aspects of general practice has always been the opportunity to build meaningful, long-term relationships with patients and their families.
"What I enjoy most about general practice is the opportunity to care for patients throughout different stages of their lives. I love building long-term relationships with my patients and their families and being able to make a difference not only by treating illness, but also through prevention, education and early intervention."
It was this passion for patient-centred care, combined with a desire for professional growth and a better lifestyle for her family, that eventually led her to explore opportunities in Australia.
Why Perth, Western Australia?
Relocating internationally is a big decision, particularly with three young children to consider. For Dr Chong and her husband, finding the right balance between career opportunities and family life was an important part of choosing where to settle.
Perth quickly stood out as the ideal destination.
"We chose Perth because of its relaxed lifestyle, beautiful surroundings, family-friendly environment and, most importantly, the weather isn't as cold as other parts of Australia!"
Perth's proximity to Malaysia and shared time zone were also appealing, making it easier to stay connected with family and friends back home.
With its beautiful beaches, outdoor lifestyle and multicultural community, Perth offered the fresh start they were looking for.
Navigating the move with DXC Medical
Dr Chong was first introduced to DXC Medical Recruitment through a university friend. While excited about the possibilities, she initially felt uncertain about taking such a significant step.
It was her connection with DXC Medical Recruitment Consultant Adelene Chew that helped turn those early considerations into a reality.
"Initially, I was quite uncertain about making such a big move, but Adelene took the time to understand what my family and I were looking for. She even arranged for us to speak with a migration lawyer, which gave us reassurance. Her guidance and support really gave me the confidence to take the next step."
The relocation process involved several important stages, from securing employment and signing a service agreement to completing English language requirements, AHPRA registration, visa applications and the practical arrangements involved in moving a family overseas.
"With so many steps involved, it could feel overwhelming at times, especially when navigating a new healthcare system and country at the same time."
Throughout the journey, Adelene and DXC Medical's dedicated compliance team provided guidance across the various stages, including registration, visa coordination, obtaining a Tax File Number and applying for a Medicare provider number.
"I'm very grateful to Adelene and the compliance team for assisting me step by step to finally relocate and work in Australia. Their professionalism, responsiveness and ongoing support made the whole relocation and registration process much smoother and less stressful."
Adjusting to Australian general practice
Since commencing her new role in Perth in May, Dr Chong has enjoyed the transition into Australian general practice.
Coming from a government-funded primary care environment in Malaysia, she has found several differences in the way healthcare is delivered in Australia.
In Malaysia, her role involved providing a broad range of services, including chronic disease management, maternal and child health, preventative care and public health programmes.
In Australia, she has experienced a more practice-based model, with GPs playing a central role in coordinating investigations, specialist referrals and ongoing patient management.
"I find that the Australian model places a stronger emphasis on continuity of care, shared decision-making and individualised management."
One of the most surprising aspects has been the scope of investigations available to GPs in Australia.
"In Malaysia's government clinics, we often needed to refer patients to a tertiary hospital for specialist assessment before certain investigations could be ordered. In Australia, I've been pleasantly surprised by the range of investigations GPs can request directly."
She has also appreciated the communication and feedback received from specialists following referrals, helping support continuity of care and more effective patient management.
Another welcome difference has been the professional autonomy and collaborative working environment.
"I appreciate the professional autonomy and the relatively flat team structure. There's less hierarchy among colleagues, and as a GP, I feel I have more independence in how I practise."
For Dr Chong, the support of her new colleagues has also played an important role in making the transition easier.
"The nursing staff, receptionists and practice manager are all very supportive. I'm very thankful to be part of such a supportive and collegiate team."
Finding a better work-life balance
Beyond the professional opportunities, one of the biggest changes Dr Chong has experienced is the flexibility that comes with working in Australian general practice.
Having previously worked in a salaried government position, she appreciates the greater control she now has over her working hours and the ability to balance professional responsibilities with family commitments.
"The working life here is so much less stressful compared to Malaysia. There's more work-life balance, and when you finish work, you can really switch off."
She also values the flexibility to structure her working day around family commitments, something particularly important as a mother of three.
"There's greater flexibility in choosing your working hours, whether you need to start a little later or finish earlier for family commitments. I also appreciate that remuneration can reflect the workload of the GP."
Settling into life in Perth
While adapting to a new healthcare system has been an important part of Dr Chong's journey, seeing her family settle happily into their new surroundings has been equally rewarding.
Her three children have adjusted well to their new school and are particularly enjoying the play-based learning environment.
As a family, they have embraced Perth's outdoor lifestyle, spending their free time exploring beaches, parks and family-friendly attractions.
"We've settled very well. My children are enjoying their new school, and as a family, we're spending more time outdoors and enjoying recreational activities together."
Among their favourite experiences so far has been a visit to Mandurah, where they enjoyed a dolphin-watching cruise, along with exploring the small country town of Toodyay and sampling a traditional Australian meat pie.
They have also enjoyed the welcoming, multicultural nature of Perth, where people from many different backgrounds come together.
"Life in Perth feels more relaxed, and we really enjoy spending more time outdoors as a family."
Advice for other international GPs
Reflecting on her journey, Dr Chong encourages other international GPs considering Australia to approach the experience with an open mind, do their research and seek the right support.
"Do your research, ask questions and don't be afraid of the unknown. The process can seem daunting when you first start, but you don't have to navigate it alone."
She particularly emphasises the importance of having someone who understands both the professional and personal challenges of relocating internationally.
For Dr Chong, Adelene's own experience of moving to Australia with her family more than a decade ago provided an additional level of reassurance.
"Adelene shared her own experience of relocating with her family, and that gave us confidence. If she could do it, why not us?"
Her final piece of advice is a reminder that settling into a new country takes time.
"Give yourself time to adjust. Moving to a new country and adapting to a new healthcare system takes time. Be open to learning, be kind to yourself and remember that every new experience is part of the journey."
Looking back, Dr Chong is grateful she took the leap.
"Moving to Australia has been a big step outside my comfort zone, but also one of the most meaningful chapters in my professional and family life. We have no regrets. I'm so happy that I made the decision to come here."
Considering your own GP journey to Australia?
At DXC Medical Recruitment, we understand that relocating to Australia is about more than finding the right GP position. It's about finding the right opportunity for you and your family.
From identifying suitable practices and navigating registration requirements to visa coordination and relocation guidance, our experienced recruitment consultants and compliance team are here to support you throughout your journey.
Get in touch with the DXC Medical Recruitment team to explore your options and take the next step in your own GP Journey.
Contact:
Adelene Chew
Senior Consultant
DXC Medical Perth
+61 430 037 389
adelene.chew@dxcmedical.com.au
